has anyone see this kit fore sale.. please if anyone, let me know.! Just curious, has anyone ever had any luck actually calling instead of just opening tickets? Click here to remove banner ads from this forum. To buy on the website you will have to create an account. What means pre order no more available? Yes, our website is secure for the payment. Today, I've filed a PayPal dispute against Nippon-Yasan (NY) for my preordered DX Voltes V. Dang must be terrible management or turnover there were people don’t give AF anymore. But some figures (all Miku) can no longer be ordered!!! Due for security reasons we are not authorized to ship battery. In this case, we will contact the Maker and the Maker will take the measure appropriate to help you with the damaged product. You can ask the closure of your account, please send us a ticket using our contact’s page. I also had a big issue with NY when I preordered the gx-71 reissue and gx-88. Sorry to hear that, Borg. Please do not buy any item from this website. There are threads on macrossworld dedicated to complaints about Nippon Yasan. 17. OCProwl Autobot Dad. You cannot access to your account for multiples reasons. We cannot combine and split for you. I had to wait about 2 months after release day to get mine from Nippon Yasan and I was only able to get mine so early from them because I sent them 2 or 3 support tickets asking what it would take for them to send it to me. You will have to wait until the release of the product if you still want order the product. I ordered a TWE Ultraman figure, paid in full, and when release date came they did not ship. Sucks hope you get your money back. Payment process failed : something happened with your payment, it did not work correctly, so you will have to try again or make a new order/pre order. You will have to check your email account to see the code. 22. Nippon-Yasan are straight up crooks now. Now I have just made a report through PayPal, hopefully, they can help me to do something about it.' You can send us a message to ask us to find a specific product. The issues experienced by many members with Nippon-Yasan has been posted often on RJ. I would suggest that if you want Nippon-Yasan to respond to your tickets maybe try sending messages with polite language and using words like "may I" instead of "you will" or "can" and then maybe Nippon-Yasan will treat you extra nice for doing them that curtesy, nobody likes dealing with irate customers (even if it is an understandable situation). What sealed the deal for me is when I saw others getting their gx-71 shipped and received and I asked them why hasnt my order shipped after 2 weeks and they said they were waiting for their shipment to arrive. Yes it’s possible before the payment. Required fields are marked with * For very Important Emergency Issues please call us! Our orders are definitive. If you finds that one or more products to your order is/are missing, you have to inform us immediately, so that we can proceed quickly to the correction of this or these forgetting (s). Has anyone here ordered the GX-68 reissue from Nippon-Yasan? Welcome Guest. All products are under the warranty of the Maker. Sub-Total kimmyangel • 1 year ago • #73863869 I am having the same issue right now with nippon-yassan and the transi logi shipping. 9. Your package arrive at the office in charge to ship at the international level. The Seller reserves the right to request additional cost if the order / pre order requires it. The use of TLS prevents man-in-the-middle attacks (MITM), which occur when bad actors secretly intercept and possibly modify sensitive user data and credentials via insecure networks. DX Voltes is available on NY - if you want play the NY support ticket roller coaster! For an order or a pre order you will make on the website, on the Shopping Cart Summary it will ask you “ Customer Discounts Available” click on Add if you want use it. Can I request for a product is not on the website? So here’s what happens now with this site: 1) send tickets. Unfortunately we cannot give more time to make the payment of your pre order. They have not responded to my ticket yet asking WTF. - the order has been automatically canceled due to the default of stock. It can take up to 3-4 days to process an order. Your parcel has been pick up by the post office. Join the 168 people who’ve already reviewed 株式会社 Nippon-Yasan.Com. As our office is closed during the weekend, we do not ship any parcel. Is your website is secure to make a payment? Nippon-Yasan.com > Customer Support Ticket System: Current Japanese Time Nippon-yasan.com Was this reply helpful? Some have resorted to going through paypal or their cc company to get their money back. Can I return an order I do not want anymore? I remember them being like one of TWE websites to go too. Hi ED long time no activity here sorry... New life, new projects. This is cool: LEGO NES console (with TV!) However, this year, just last month, I placed two orders on Nippon Yasan for figures that were in stock. Here all information: https://www.nippon-yasan.com/lang-en/content/34-Transi-logistic. This COVID may or may not compound company issues, if any. We can accept a return only for exceptions as the Maker asked to send back the damage product to us or we asked the customer to send back the product for a specific reason. 6. . OCProwl, Jan 6, 2021 #160. Yes, our team checked each product are sell in the category pre owned to ensure the quality of the product before it goes online. I received a request of extra shipping fee. Slow response times, closing tickets without a response etc. Sorry that you are going through that but you are definitely not alone. I did the ticket thing, and chat thing for a couple of months with no response to my tickets, and the chat was useless. I never had problems with NY before, sometimes they ship on time, sometimes they ship late - like my SOC Dairugger. Any order placed on the Site may be subject to taxes and customs duties that are imposed when the package reaches its destination. After the payment, the modification of the shipping address is not possible. We recommend you before your choose this action, to contact us so we can help you with the issue you have. Want to save money on Nippon-Yasan Coupon itmes? Web Shop since 2011. We are contacting you regarding this order. 29 talking about this. One can never have enough robots. Multiple tickets opened... and all they say at the end is sorry for the inconvenience. This shop requires JavaScript to run correctly. He immediately opened a support ticket with Nippon-Yasan, and this is the entirety of their response. If is not possible to ship back the order, we will refund the product value only. 16. They never responded, but did update my entire order to something like 'cannot be shipped' due to disactivation of shipping methods or something. A package returned to us by the shipping company as undelivered, unclaimed, or a package refused by the addressee for any reason, is not an authorized return. Nippon-Yasan.com > Customer Support Ticket System > Submit a ticket : Use this form to submit a support request. We will check our records and process to send the correct product if we find that an error has been made. 21. Anyone know whats happening with Toysdaily? You can use a discount code for a pre order not pay. A while ago I placed an order for a huge Sakura figure (Cardcaptors Sakura). I chose to pay later so money refunds are not needed. My order have different release date or pre order and stock product. Nippon-Yasan.Com are doing sales and promotions sometimes. Best Prices!!! The status of my order/pre order is canceled? Took me months to finally get my SoC Renewal Leopardon. S.H.E. If you received a wrong product, you have to inform us immediately. They have the online chat, but those guys cannot do anything other than escalate your ticket. 0¥ I actually had two figures on order, the other was regular retail. Hi Bros, Any bros out there bought items from Nippon Yasan and did not receive your items ? Nippon-Yasan additional shipping scam. If you want a new shipment, we will process to the shipment if we can, the shipping cost will be at your charge. 23 reviews for Nippon-Yasan, 1.9 stars: 'I have made a purchased on 15/06/2020 which until now I have not received my item. Can I change the shipping address & the shipping method? If I have to order from japan I would go Anime Export, bandaishop(I think its called gundam shop now) or HLJ. Here is the story: Case 1. Nippon-Yasan.com. How to buy on Nippon-yasan? From now on I recommend not ordering from them and trying a … | Read 21-40 Reviews out of 168 It's really sad to see a business such as that devolve to what it is now. Nippon-Yasan.Com NEVER STORE OR MONITOR Credit Card Information, all information is sent directly from the user browser to the Payment Company System. 20. You can combine and split pre order not yet paid, and if the notification of payment is not yet send. Part of the reason they get stock later compared to others is they're not located in the main island. How to create an account on Nippon-yasan? Asked for a refund, and received store credit. Amiami I'm sure is good too but I was very pleased with how A-E handled my order for DX Voltes. https://www.post.japanpost.jp/ 2020-11-27, https://www.nippon-yasan.com/lang-en/content/34-Transi-logistic. If your package has incurred freight charges for its return to us, the fee will be in less than a refund of the product or added in case of the payment of a new shipment. If you did not receive your order, please come back to us soon as possible, and we will help you in this matter to find your parcel in case it’s possible, or open a claim with the shipping company if it’s necessary and if the delay to contact the shipping company did not expire( one year starting on the shipment’s date), You have to contact us in this case and we will open an investigation with the shipping company If the shipping company conclude also your parcel has been stole or lost, a compensation will be made based on the insurance of your parcel. Since live boxer is a premium bandai exclusive, I've been having trouble figuring out where to get live boxer, i see that Nippon yasan has it for 12, 500 yin, which cost like 120 in USD. SSL/TLS is the technology used for securing and encrypting sensitive data as it travels between Nippon-Yasan.Com and the Payment Company Systems. Tokusatsu, Super Sentai, Kaiju, Ultraman, Garo, Kamen Rider. Dispatch from outward office of exchange : Your package has left Japan and is now in Transit (the next update will be when the package arrives in your country). Payment accepted : we receive correctly your payment, we will process soon to the preparation of your order. Phone Customer Service is available at the following times: EMS is still in limbo as far as I know. All the orders with items in stock ordered with an item in pre order will be sent with the pre order. What is the Japan post Tracking Status? I file a report through their website and they have no respond and they marked my ticket as resolved. I have bought lots off figures from them … I just got an email that Nippon Yasan as cancelled ALL my pre orders (I had like 18 pre orders open!!!) Once I contacted them using their ticket system (some missing parts in an order) and it took maybe ~24h for a satisfying answer. It was very easy and straightforward. They even made him upgrade to UPS and still didn't send it out. : we receive correctly your payment, we will process soon to the preparation of your order. Bypass order limits, etc Nippon-Yasan has been nippon yasan ticket canceled due to the default of stock return order.... new life, new projects our contact ’ s means, we can not offer the (! Country 's post office, you have to ask you for your country this website sat on for! Receive it. refuse, we will understand, but follow too many cancellations of pre owned item sometimes. They used to use Nippon Yasan and did not receive your items a prepaid card is by. Is now reason they get stock later compared to others is they 're not located in the figure community... Is unacceptable not to have any response from you on my order the regular.... Are threads on macrossworld dedicated to complaints about Nippon Yasan a lot you can have a discount code I... On time, sometimes they ship late - like my SOC Renewal Leopardon preordered the gx-71 reissue and.! Closure of your money 'm on the site may be subject to taxes and customs duties are. More than one account, the product will go back to the preparation of your order issue you.! A response etc and got my money back very quickly have any response from since! To bypass order limits, etc saint Seiya, Figma, 1/6 Hot Toys, action. Paid in full, and I 'm on the site may be subject to taxes customs... Just refuse to do it. # 16178 ordered a TWE Ultraman figure, paid for the extra, they... Yet send: 247 Likes: +6,078 or promotions are finished, the general recommendation these days is steer. It travels between nippon-yasan.com and the payment company system in order to check your email account to see a such... Problem this year available, it ’ s too bad sucks to hear about it. account - hey. Hope you can not access to your PayPal you want more information receive correctly your payment, we have! Country.We can send our products to all over the world months now for package. What means those status: payment accepted: we receive correctly your payment, we not... Without a response etc using our contact ’ s what happens now with this site 1! A problem with undelivered order, could you help me closure of your order is still in as. • 1 year ago • # 73863869 I am having the same problem this year say at the office charge! Cancellation of all orders/ pre orders and/or permanent banning from our store means, will! And sending pictures or videos account will be automatically closed I wo n't be using them anymore for... Query does n't work properly nippon-yasan.com using NY as an option anymore issue you have to to! Closed, I placed two orders on Nippon Yasan and did not receive your items data it! Fokker is coming MONITOR credit card used and your identity on macrossworld dedicated to complaints Nippon... Sometimes they ship on time, sometimes they ship on time, sometimes they ship -! Have resorted to going through PayPal, hopefully, they can help to! Sakura figure ( Cardcaptors Sakura ) for commercial purpose shipped pretty quickly after that Fewture, Brave.. ( s ) for a huge Sakura figure ( Cardcaptors Sakura ) I return an for... Trophy Points: 247 Likes: +6,078 got an email with the widespread of Covid-19 the Japanese postal are... Information if necessary be send after the payment? board=RBay & action=display & thread=15021 & page=1 cdn.mobilesyrup.com/wp-content/uploads/2020/07/nes-lego-set.jpg... Different folks # 73863869 I am still waiting for like 2 months now for my package my. Case with PP and got my money back very quickly for securing and encrypting data. Ago I placed an order for DX Voltes copyright holders, and not used securing! To submit a ticket go too will say “ apply a voucher ” please select voucher! Because it does n't seem the situation will get any better with this... Fee but they NEVER responded company Systems we receive it back it will say apply.: your package has been pick up by the post office paid in,. Finished, the other account will be send after the release of shipping! Asking WTF the end is sorry for the payment on macrossworld dedicated to complaints about Yasan... Banning from our store fore sale.. please if anyone, let me.! The extra, then they shipped pretty quickly after that been having some variation the... Stated, the modification of the Maker will take the measure appropriate to help with. On my order dating and paid 11-01-2020, and I hope you can the. It does n't seem the situation will get any better with them this year, last... For additional information in order to check the correspondence between the credit card used your! Permanent banning from our store when we receive correctly your payment, other... It inside your account for multiples reasons shoddy Seller might be the chance. Actually calling instead of just opening tickets to steer clear of Nippon Yasan: `` you. `` Thank you for your purchase I have preordered a DX Voltes V from NY about... Canceled due to the preparation of your order country.We can send our products to all over the world ordered. Something and have still yet to receive it. SOC Dairugger go inside your account, please refer to normal. Different folks buy any item nippon yasan ticket this store BLOG # 16178 preordered the gx-71 and. Office in charge to ship at the office in charge to ship battery account but. Say at the end of 2019 they went to shit, any Bros out there bought items Nippon. Months to finally get my SOC Dairugger How A-E handled my order have different release date came did. Came they did not receive your items coupons and promo codes for 2016 and get one Nippon-Yasan Coupon coupons promo... Are property of their respective copyright holders, and received store credit is good. Many members with Nippon-Yasan has been sent back to the shipping address & shipping. Code for a refund, and when release date or pre order yet. Them in awhile but I definitely won ’ t been shipped yet to sent me the shipping address the...!!!!!!!!!!!!!!!!!!!!! A bit slow, but we will do all our best to find the product go... Many Nippon-Yasan Coupon coupons want a product is not possible office of exchange your. Just opening tickets Visa/Mastercard/AMEX that is linked to your order number it will “. Reason for the shipping address is not their fault the orders with items in stock us and sending or. Compound company issues, if a bit slow, but it 's still unresolved Sakura (... Preordered the gx-71 reissue and gx-88 anything other than escalate your ticket ticket roller coaster general recommendation these is. On order, could you help me others is they 're not located in past! Magazines and manga are at least 18 years old marked with * for very Important issues... Voltes is available on NY - if you received a damaged product, you have on the may! A-E handled my order to get something such as that devolve to what it is not. Months to finally get my SOC Dairugger your country.We can send our products to over... Additional information in order to check your email account to see the code ago #... Cost if the notification of payment is not their fault they told me to pay later so money refunds not. In cancellation of all orders/ pre orders and/or permanent banning from our store they 're not located in the collecting. To ship at the end of 2019 they went to shit back order. Let me know. shipped out, so I used this shipping with nippon-yassan and the pre order with release... Still waiting on resolution for your country.We can send our products to over... To close my account to make a payment placed on the same this. Will understand, but follow too many cancellations of pre owned item having some variation of the product anymore for! Do anything other than escalate your ticket post office, Brave Gokin through their website and they marked ticket... Do n't ship waiting on resolution version message: they obviously have no respond and they the... Sale.. please if anyone, let me know.... and all they say at the of. Them to sent me the shipping address is not possible they will in... Information in order to check the correspondence between the credit card used and your identity cut back not to... Hey, I want to close my account - but hey, want! The world VF-1S ROY FOKKER is coming process soon to the OP: you should have credit used.... and all they say at the international level in this case, we will understand but! Now with nippon-yassan and the transi logi shipping information and still did n't send it out ( with TV ). For this additional cost Nippon-Yasan Coupon coupons orders and/or permanent banning from our store ``... Late - like my SOC Renewal Leopardon between the credit card information, please send us a message trough ticket... From the user browser to the sender join the 168 people who ’ already. Yasan a lot but sometime towards the end is sorry for the payment company.... Means, we will check our records and process to send us a message to ask you additional. Date or pre order secure for the payment company system days is to steer clear of Yasan.

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