Redeem credit card reward points for Air Asia BIG Points. Step 1 –  Log in to your BIG Member account on airasia.com using your BIG Member ID (registered email address). With the ongoing COVID-19 pandemic, most people will have to put their travel plans on hold. Credit Account can only be utilized on our payment page when you select 'Credit Account' as payment method. The actual travel dates can be after the expiry date as long as our flight schedule is out. Credit Account can be used to pay for your flight booking, including the flight fares, baggage allowances, seat selections, inflight meals, insurance, government taxes, and fees and other optional services. A refund will be offered in the form of a Credit Account for the unused portions of the flight booking (excluding non-refundable fees and charges). AirAsia has recently announced that they are giving all customers the option to retain the value of their flight booking with a Credit Account which can be redeemed within 730 calendar days (2 … AirAsia guests can now take advantage of an extended Credit Account validity period of up to 730 days (2 years), on top of an unlimited flight change option. Save my name, email, and website in this browser for the next time I comment. Pre-booked checked baggage will be carried forward to your next flight. Monthly Income ₱2,400 Annual Fee. Once you have logged in to your BIG Member account on airasia.com, select “Credit Account” from the menu and you will be able to see the balance if any. You are strongly encouraged to check with your respective governments, embassies, or local authorities regarding any travel restrictions that may affect you. OURDAILY. The Credit Account will only be reimbursed to the BIG Member who is either the payee of the booking or the guest who is traveling. The low-cost airline is also offering affected passengers with flight bookings departing between 23 March to 31 July 2020 the … 1.Select "COVID-19 Flight Changes" from AVA's main menu, 2.Select "I want to change/cancel my flight". AirAsia BIG point per local RM spend: 0.17. It is faster to receive, has a longer validity and easier to use! Credit Account can be utilised via AirAsia official website only. 5.Enter Subject "COVID-19 Voluntary Cancellation". Be a BIG Member now to enjoy savings, manage your booking and earn BIG Points for free flights with AirAsia, the World's Best Low Cost Airline. In addition, you will also have the privilege of Xpress Baggage. Contact AirAsia BIG Points Boost Earn BIG Points from daily spend and AirAsia flight bookings RCBC Bankard AirAsia Credit Card. The amount spent on your flight booking will be reimbursed to you as a Credit Account for you to make future bookings with AirAsia. Credit account: Retain the value of the flight booking in the guest’s AirAsia BIG Member account for future travel with AirAsia to be redeemed within 730 calendar days (2 years) from the issuance date. Interest Charge. Please submit a copy of the valid medical documents (unfit to travel during the travel period) to AirAsia’s Customer Support. The AirAsia BIG loyalty program also allows you to convert your traditional credit-card reward points into AirAsia BIG points. In April we receive an email offering refund/credit. Please see. Enter your email address below to subscribe to our newsletter. Credit accounts are valid for use on any domestic flights operated by Thai AirAsia (FD) immediately, and for booking future flights with Thai AirAsia X as well as other flights across the AirAsia Group, once international services resume. Kindly refer to your respective travel agency or booking channel for any group booking recovery options. Let’s help families most affected by Covid-19. If you have pre-booked meals and seats that are not available on your new flight, you will be required to reselect a new option. The Cardholder agrees to pay said fee, which may be charged to the credit line or on any available fund on the Card account. This is the latest official news update from AirAsia. FREE Unlimited Date Change is applicable for existing bookings with travel dates from 13 to 26 Jan 2021. Credit Account is not a direct refund to your Credit Card or bank account and is not the same as BIG Points. Flexibility. ขั้นที่ 1 - ล็อกอินเข้าบัญชีสมาชิก BIG ที่ airasia.com โดยใช้อีเมลที่คุณใช้สมัครสมาชิก BIG ... How-do-I-use-my-credit-account. 3.5% Interest Rate. AirAsia guests with flight bookings cancelled by the airline can now choose between the option of a Credit Account with a two-year validity period or make unlimited flight changes for flights departing up to 31 December 2020. The change is not confirmed until we issue you a new Itinerary. Free Unlimited Date Change is subject to the following terms: 2 YEARS Credit Account from the date of issuance is subject to the following terms: Flights departing between 13 to 26 Jan 2021. Please note that it is not a direct refund to your Credit Card or bank account and it is not the same as BIG Points. For example, if Tony has booked a flight for himself and his buddies Riad and Ben in one booking, the Credit Account equivalent to the amount spent on this booking will be issued to Tony’s BIG Member account should the booking be cancelled for valid reasons. Credit account: Retain the value of your fare in your AirAsia BIG Loyalty account for future travel with AirAsia. Step 4: Select “Purchase” to confirm your payment. The AirAsia credit card is a new credit card (issued by Hong Leong Bank Berhad) which offers great benefits with AirAsia which include earning AirAsia BIG Points and priority services such as Boarding, Check-in and Xpress Baggage. Why not? If you have made purchases on airasia shop, kindly refer to the FAQ. It will be available in your BIG Member account under the “Credit Account” option in the same currency which was used to pay for your flight booking. All you need to know about Credit Account. seat, meals or baggage). Sign up now! Credit Account can be used for future travel booking and selective AirAsia add-on items (eg. Credit account: Retain the value of your fare in your AirAsia BIG Loyalty account for future travel with AirAsia. AirAsia Credit account Passengers can retain the value of their flight bookings in the guests’ AirAsia BIG Member account for future AirAsia travel to be redeemed within 730 calendar days or two years from the date of issuance. To get travel updates directly on your mobile, save and send a message at 9461777617 on Whatsapp to start. Step 3 – Select “Credit Account”Your Credit Account balance will be displayed here. I had written earlier that Air Asia’s refund process is unnecessarily complicated . The online credit account is to be redeemed for booking within 365 calendar days from the issuance date for your travel with us. Our fares were refundable. Credit Account is non-transferrable once issued, therefore Tony will not be able to transfer any of his Credit Account amount to Ben or Riad once he has received it. The amount spent on your flight booking will be reimbursed to you as a Credit Account for you to make future bookings with AirAsia. Credit account: Retain the value of the flight booking in your AirAsia BIG Member account for future travel with AirAsia; redeem within 730 calendar days (2 years) from the issuance date. Passengers affected can now move flight dates until 31 Mar 2021 without paying a fare difference and flight-change fee for: Passengers affected are eligible for 2 Years Credit Account. Check-In. AirAsia Support n Credit account process July 2020 July 15, 2020. airport wheelchair fee, airport sports equipment fee etc. AirAsia Credit Account validity is now extended to 2 years for all guests departing before 30 June 2020. If you’ve made a hotel reservation, kindly contact our Customer Support Team via https://support.airasia.com: “Chat with AVA” and select “Hotels”. The Credit Account value can be utilized within the next 90 days. 10.Success! seat, meals or baggage). Credit Account requests must be made through a BIG Member ID. Support. Due to the viral outbreak of novel coronavirus (COVID-19), several home countries of destinations in AirAsia’s flight network have imposed a travel ban on guests either based on nationalities, the cities of origin, travel history, or the purpose of travel. Credit Account is not a direct refund to your Credit Card or bank account and is not the same as BIG Points. Type ‘Y’ for request submission. It is not applicable for group bookings. Not applicable for excess baggage or services purchased at the airport i.e. What is a Credit Account? New flight dates can be selected up until 31 March 2021. Explore. Information on the safety measures AirAsia is taking. Confirm your changes and receive your new itinerary! Copyright © 2021 travelobiz - Powered by travelotech, Vande Bharat Mission Phase 6: Air India Flights Schedule, Self-Declaration Form For Domestic Air Travellers, Air India Extend Waivers of Cancellation & Rescheduling Fee, Thailand Plans To Remove Quarantine For Vaccinated Travellers, Maharashtra Govt Signs Rs 2,905-Crore MoUs To Encourage Tourism, UK Plans For Hotel Quarantine For High-Risk Arrivals, Germany May Completely Halt International Flight Operations, Abu Dhabi, Dubai and Sharjah among world’s 10 safest cities for 2021, Chinese Airlines Offers Refunded Flight Tickets To Curb Travel, American Airlines Extends Waiver For Change Fees Till March 31, AirAsia - How to make full use of your Credit Account, Air India stops selling flight tickets till April 30, 2020, An Open Letter to the Travel Agent Community - IATA, Vistara Starts Daily Flights Between Delhi And Sharjah From Today, Air India International Flights On January 01 Under Vande Bharat Mission, VBM Phase 9: India To Operate Over 1600 Flights From 24 Countries, Schedule Here, Covid-19 Negative Test Require For All Travelers: Canada, IndiGo – Process for Credit Shell Utilization for Travel Agents, SpiceJet – Process for Credit Shell Utilization, GoAir Advisory for Cancellation and Reschedule of Flights, Air India International Flights On January 27 Under Vande Bharat Mission, 365 calendar days validity* if Credit Account was issued due to COVID-19 travel disruptions, 90 calendar days validity* for requests related to an inability to travel due to medical reasons. You will also receive an email notification once the Credit Account is issued. The travel date of the new booking can fall on any date within the published flight schedule on airasia… The amount is stored to one of the travelling passengers or in the account of the BIG member whose Credit Card was used to pay for the booking. Guests affected by COVID-19 travel restrictions are eligible for 2 Years Credit Account. AirAsia Credit cardholders automatically qualify for the AirAsia BIG Platinum status for the first year of card issuance which means you will be able to check-in first using designated counters where available, and then be one of the first to board the plane with Priority Boarding. AirAsia X Berhad (D7) is unable to provide any refunds, credit accounts or move of flights until the scheme creditors have approved and the High Court of Kuala Lumpur has sanctioned the proposed debt restructuring. telling us to log in to account and click 'ask airasia - Ava' chat, there we were given the option of refund or credit, we chose refund, time frame for refund was shown as 3 weeks. Required Existing Cardholder. COVID-19-related Credit Account follows 730 calendar days from date of issuance. Apply Now PROMOTION FREE Flights and NO ANNUAL FEE for life! [Airasia] ปัญหาจ่ายเงินด้วย Credit Account แต่ตัดบัตรเครดิตเต็มจำนวน และติดต่อ Call Center ไม่ได้! Credit Account can be used for future travel booking and selective AirAsia add-on items (eg. The actual travel dates can be after the expiry date as long as our flight schedule is out. KUALA LUMPUR: AirAsia guests with bookings for flights departing between March 23 and July 31, 2020 can now choose to have a credit account with … AirAsia guests with bookings for flights departing between March 23 and July 31, 2020 can now choose to have a credit account with a two-year validity period or unlimited flight changes for flights departing up to Oct 31, 2020. FREE Unlimited Date Change is a Flight-Change Fee and fare difference waiver. Donate now. BigPay, credit card or online banking. Stories from Asean inspired by the love of travel and culture. Enjoy the card’s 0% Flexi Payment Plan feature when you convert your minimum credit card spend of RM500 into 12-months installment payments. AirAsia has announced that it will extend the validity of all credit accounts that were previously issued for Covid-19-related disruptions by up to two years. The travel date of the new booking can fall on any date within the published flight schedule on airasia.com. Only applicable via Ava on airasia.com, AirAsia app, Facebook Messenger or WeChat. 9.Click the link and type in your BIG Member ID. Credits will be in your BIG Member account in 30 days! Step 2 – Click on your membership account tab (where your name is displayed) and select “My Account” from the drop-down menu. Price differences may apply. If you’ve purchased AirAsia Travel Protection, kindly refer to the FAQ. AirAsia CEO Tony Fernandes is appealing for passengers to take a credit voucher instead of a cash refund for cancelled flights as airlines globally look to shore up cash. Select "COVID-19 Flight Changes" from AVA's main menu, Select "I want to change/cancel my flight", Enter last name, given name, DOB, email address, Select "Move Flight" as your Service Recovery option. All about credit account and flight changes. A Credit Account is where the balance of monies paid towards your booking is stored. Additionally, credit account applications, flight changes and Unlimited Pass holders are also affected. Credit Account is available in your BIG Member ID account under 'Credit Account'. It will be available in your BIG Member account under the “Credit Account” option in the same currency which was used to pay for your flight booking. If a lower fare is available, the difference in fares will not be refunded to the passenger. To receive this option, guests can submit their request with the required information (AirAsia booking reference number, e-mail address and AirAsia BIG Member … The amount spent on your flight booking will be reimbursed to you as a Credit Account for you to make future bookings with AirAsia. airport wheelchair fee, airport sports equipment fee etc. The online credit account is to be redeemed for booking within 180 calendar days from the issuance date for your travel with us. Members of AirAsia’s BIG Loyalty programme can retain the value of the fare they wish to refund in their account for future travel with the low-cost airline. Check it out: CIMB – You can convert 4,000 CIMB bank or CIMB Islamic bank points into 1,000 AirAsia BIG Points. Here’s how you can convert your flights to credits on airasia.com! Should the full amount or balance not be utilized within the stipulated period, the Credit Account amount may be forfeited. If your Credit Account balance is insufficient, simply use other payment options available to pay for the remaining balance. If the Credit Account balance is insufficient, simply use other payment options available to pay for the remaining balance, e.g. This option is only applicable for direct online bookings made via airasia.com. Apply Now ₱19,167 Min. travelobiz.com is India’s leading Travel News Portal that provides latest Travel News, Updates, Offers and Blogs. You can use your card in any of Visa's merchants both locally and internationally as well as online. Not applicable for excess baggage or services purchased at the airport i.e. Home. If the Credit Account balance is more than the amount payable, then the remaining balance of the Credit Account can be retained for the next flight booking until the end of its validity. Credit Account cannot be transferred to another BIG Member ID or any third-parties. AirAsia Berhad. ! This is the latest update from AirAsia today. There are two different types of validity period as follows, and you will be able to see the validity of your Credit Account once you have logged in to your BIG Member account: Once you have received the Credit Account, you can log on to airasia.com anytime to book for your next flights with us. Credit Account can be utilised via AirAsia … Only applicable for existing flight bookings made on or before 13 Jan 2021. It will be available in your BIG Member account under the “Credit Account” option in the same currency which was used to pay for your flight booking. AirAsia extends period of credit account redemption for selected destinations. My Bookings. Credit Account – You can save the value of your fare in your AirAsia BIG Loyalty account for your future travel with AirAsia. Stuart : In March AA cancelled our flights, 2 weeks later they stopped flying here PER. AirAsia is extending the period to obtain credit accounts for guests with flight bookings until 30 April to/from selected destinations, including … A new Itinerary 730 calendar days from the issuance date for your travel with AirAsia with AirAsia made purchases AirAsia... To know about Credit Account is available in your BIG Member Account on airasia.com change/cancel flight... Cimb – you can convert your flights to credits on airasia.com ล็อกอินเข้าบัญชีสมาชิก BIG ที่ airasia.com โดยใช้อีเมลที่คุณใช้สมัครสมาชิก...! 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Member Account in 30 days is available airasia credit account your BIG Member Account in 30 days within 180 days! Redeem Credit Card or bank Account and is not the same as BIG Points app, airasia credit account... Save and send a message at 9461777617 on Whatsapp to start 90 days Points into AirAsia BIG Points Xpress... Made via airasia.com about Credit Account for you to make future bookings with AirAsia Account under 'Credit '. Account follows 730 calendar days from airasia credit account issuance date for your future travel with us Messenger. You’Ve made a hotel reservation, kindly refer to your BIG Member Account in 30!... During the travel period ) to AirAsia ’ s refund process is unnecessarily complicated flying here per here... If you have made purchases on AirAsia shop, kindly contact our Customer Support and Blogs to. Your travel with AirAsia the passenger 365 calendar days from the issuance date for your travel with AirAsia from 's... 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